FACT: We are the only peer review system with recognized patented technology.
Unlike any other system out there, ScholarOne has patented technology for our workflow. We were one of the first systems created for online peer review management and we literally wrote the book on the online peer review workflow process. You can be sure that the technology standards and systems we use will keep your information safe, secure, and functioning properly.
FACT: We are the only system that offers full support for all end-users worldwide.
Every peer review system supports the editors and administrators that use their system. But ScholarOne is the only one that offers complete support for all users, including authors and reviewers, anywhere in the world. Our support professionals are located in North America, Europe, and Asia and are fully trained to assist editors, administrators, authors, and reviewers. That means that your end-users receive the same access to our online training information and 24x5 support desk as your staff. We believe to truly simplify your review process, full-service support can't stop with your editorial office.
FACT: Your journal and meeting information belongs to you.
ScholarOne understands that your authors and reviewers are some of your most valuable assets. Under no circumstances will ScholarOne or Thomson Reuters mine your content in any way — not for sales leads, not for mailing lists, not for surveys. As outlined in our Software License Agreement, this information belongs to you and only you.
FACT: We offer clients the best of both worlds — the comfort of working with small business and the stability offered by a world leader.
ScholarOne's sole business is providing workflow solutions to scholarly publishers, societies, and associations. Though we are a Thomson Reuters business, we remain as agile and responsive as always and you get the service and attention you expect from a small company. But you also get the confidence and stability that comes with doing business with an industry-leader. ScholarOne has the resources to offer all of our clients state-of-the-art technology and data security, continuous investment in the product and future development, and the reassurance that we are a company that is here to stay. The confidence that comes from doing business with a company like Thomson Reuters is something stand-alone firms simply cannot match.
FACT: We come to ScholarOne from scholarly publishers, associations and societies.
ScholarOne's understanding of scholarly publishing and associations doesn't just come from our experience in peer review systems. Our management, support, and sales team members have worked in a variety of editorial, technical, production, support and management roles for STM publishers and societies big and small. And we are active committee members in industry organizations such as the Society for Scholarly Publishing and the Council of Science Editors. Because we've worked in your field, we understand your challenges, objectives, and needs like others simply cannot.
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